Importance of cross-functional collaboration in your CX maturity roadmap Whether you’re only beginning to put in pitstops to cater to a better customer experience, or you’re further along on the learning curve, customer centricity has become a game-changer for any business. Right from legacy firms to up and coming firms, Read more…
Building The Business Case For CX While 80% of the businesses today believe they provide a superior customer experience, only 8% actually do so (Bain & Co.) Customer relationship consistently ranks amongst the top 3 challenges faced by CEOs today. Download the White Paper – fill your details below.
Webinar: Measuring Employee Experience on a Continuous basis: The Croma Story
Building The Business Case For CX (Webinar & White Paper) Executing a world-class CX strategy for your business Register now to get access to the recorded webinar, whitepaper and the presentation deck! With Ramesh Natarajan – Founder & COO, LitmusWorld 19 June, 2019 | Wednesday 15:00 – 16:00 Read more…