The Power of Contextual Conversations to drive Measurable Outcomes

Conversations ease the path to building and strengthening relationships. Hence the need for contextual conversations – a potent instrument that can develop and reinforce associations around shared purposes. It is a mechanism that facilitates growth and development of connections around a common goal or aim, allowing one to understand and share information,  develop strategies and measure the progress made towards the achievement of the shared purpose.

Unlike non-contextual conversations, which may often be dialogues at random, with no discernible goal, contextual conversations enable one to explore, focus, plan and achieve specific outcomes.

The benefits are manifold.

• Get individuals to respond in an organised manner.
• Capture emotions and rational thoughts which are outcome-driven.
• Create an effective relationship between the different stakeholders.
• Aid in direction setting and measuring the progress.
• Aid in problem solving by defining the issues and mapping them.
• Enable holistic sharing of concerns, information and ideas.
• Facilitate scrutiny and analysis of available choices, allowing the design of effective solutions.

Contextual conversations, in workplaces, have the potential to transform the entire ecosystem and hence can be a powerful mechanism for growth and development of any organisation. In the hands of the right people and with the appropriate technology, contextual conversations can be a game changer, driving profits and growth.

With this core thought, we, at LitmusWorld, build profitable relationships and transform businesses – one conversation at a time. Using cutting edge technology, we manage and measure contextual conversations with all stakeholders – customers, employees, and the company. From data-driven campaigns and marketing offers across integrated multi-channel, to measuring and managing real-time customer experience, employee engagement we offer actionable insights on stakeholder experiences. Our interfaces are simple, intuitive and secure, enabling extremely simple conversations. Our employee-centric module with round-the-year active engagement conversations and an ‘Always on’ platform spearheads the revolutionary employee engagement program, paving the way for an enthused, informed and satisfied workforce.

In short, we know how to make your consumers and employees respond in a way that benefits them and you. 100+ brands across 11 countries and over 30 million conversations are a testament to that. So let us structure your conversations to drive outcomes. Today!