Press

LitmusWorld in the News
Tata Power adopts Tata Capital’s best practice on customer feedback management

Tata Power adopts Tata Capital’s best practice on customer feedback management

Tata Power partnered with LitmusWorld to seek the voice of customers, in accordance to Tata Capital’s best practice.

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Create @ Alibaba Cloud Startup Contest announces six winners from the city rounds across India

Create @ Alibaba Cloud Startup Contest announces six winners from the city rounds across India

Alibaba recently announced LitmusWorld as one of the six winners for the regional Indian round of its Create @ Alibaba Cloud Startup Contest, a global entrepreneur competition.

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New Products and Services to look out for at TechHR2018

New Products and Services to look out for at TechHR2018

As People Matters TechHR 2018 focuses on anticipating and owning the future trends, the three-day long conference will witness the launch of many innovative HR and talent solutions. Here are some of the latest products, solutions and services that will be exhibited at the conference.

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Your Guide to being a Customer-Centric CIO

Your Guide to being a Customer-Centric CIO

Customer experience is the key agenda for a customer-centric CIO. Delivering on the customer experience promise requires new ways to design, develop, deploy and manage the underlying technology infrastructure.

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Digital Fortress: How Start-Ups are Managing Data Security

Digital Fortress: How Start-Ups are Managing Data Security

As start-ups look to grow and thrive, safeguarding data has become one of the foremost challenges that ventures need to tackle.

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Leadership Role in Delivering Employee Experience

Leadership Role in Delivering Employee Experience

8 things leaders can do to allow employees to truly fulfil their potential

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Improving Event Experiences through Contextual Conversations

Improving Event Experiences through Contextual Conversations

The Indian events industry worth 77 billion is rapidly evolving with technology. How do you ensure a continuously engaged audience across all your events leveraging a platform? LitmusWorld, a platform enabling customer centricity, offers the simplest way for you to enhance your attendee experience through real-time contextual conversations

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How ongoing conversations ensure great employee experience

How ongoing conversations ensure great employee experience

While ensuring a great employee experience is key, the process begins with understanding the people and an ‘always on’ approach of listening to them. HR leaders speak on this approach and why you should adopt it today.

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The Transformation of Offline Retailing – How Reliance Brands leveraged contextual conversations with their customers to its advantage

Reliance Brands Dramatically Improves Customer Experience

Customer centricity is the predominant business success driver for the USD 672 billion Indian retail industry. Leading retailers like Reliance Brands, Raymond, Metro, Croma are continuously engaging with their stakeholders by initiaiting contextual conversations across a series of touchpoints to gain actionable insight. Read more on how Reliance Brands is transforming the offline retail space.

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CEO’s Agenda In 2018 Is To Drive Growth Through Stakeholder Experience

CEO’s Agenda In 2018 Is To Drive Growth Through Stakeholder Experience

Over 30 million conversations have delivered actionable insights not just in real-time, but also in a simple manner to manage data in large volumes. Initiating conversations across stakeholders, including customers, employees, vendors and communities have become an integral component of the CEOs agenda to drive business growth.

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Changing Role of HR

Changing Role of HR

The 4th edition of the BW Businessworld HR Strategy Conclave found eminent personalities from the corporate world discuss the changing trends in HR

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How the job market would look in 2018?

Moderator Himani Chandna Editorial Lead BW People, in conversation with a number of panelists including Ramesh Natarajan - Founder of LitmusWorld, discussing what the job market would look like in 2018.

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LitmusWorld Features in the 25 Most Promising Retail Solution Providers

LitmusWorld Features in the 25 Most Promising Retail Solution Providers

LitmusWorld features in the 25 most promising retail solution providers

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How Croma strategically used employee NPS score to its benefit

How Croma strategically used employee NPS score to its benefit

eNPS, through LitmusWorld, has really helped us understand the pulse of an employee because we get to know what actions we need to take, whether it is from an HR perspective or the respective HOD..

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12 things every successful retail banker knows on Customer Experience

12 things every successful retail banker knows on Customer Experience

Banks need a very nimble approach to everyday improvement to effectively win across journey points, channels and touch points consistently. LitmusWorld, a contextual conversations platform, has made this simpler.

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People Matters Recognises LitmusWorld as Emerging HR Tech Startup

People Matters Recognises LitmusWorld as Emerging HR Tech Startup

People Matters presents a series of HR tech startups defining product offerings that help solve HR challenges through technology. Here are some of the startups.

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CEM: The new way of business

CEM: The new way of business

Ramesh Natarajan, Founder of LitmusWorld, shares some insights about Customer Experience Management in the September - October Issue of STORai Magazine by the Retailers Association of India.

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CEM: The New Way of Business

Festive Shopping Index in Partnership with Retailers Association of India

Festive Shopping Index: Retailers Association of India (RAI) commissioned LitmusWorld to conduct a customer sentiment index for the festive season.

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Reinventing Customer Experience

Reinventing Customer Experience

LitmusWorld features in the September 2017 issue of APAC CIO Outlook magazine. LitmusWorld's platform enables your business to power ahead by leveraging cutting edge digital technologies to deliver transformation in real-time with both consumers and employees.

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