Press
LitmusWorld busting COVID-19 myths
LitmusWorld busting COVID-19 myths LitmusWorld recently conducted a survey that captured insights from over 1100 respondents to share their knowledge of COVID-19 through the “COVID-19 Myth Busters Quiz”.
Insights
Article
10 learnings from CX used to conquer a world pandemic
10 learnings from CX used to conquer a world pandemic At times like these, when businesses are confronted with make or break challenges, we are well armed to share some of our learnings for the benefit of both the society Read more…
Article
How to ensure business continuity through COVID-19
How to ensure business continuity through COVID-19 In a very short period, COVID-19 has overwhelmed lives and livelihoods around the globe. For vulnerable individuals and the customer teams that serve them, it has also forced a rethinking of what customer Read more…
Article
Here’s why employee pulse is most critical during COVID-19
Here’s Why Employee Pulse Is Most Critical During COVID-19 Work from home as a practice has been around for a long time, but in reality, most organizations are now beginning to realise the importance of having defined Work-From-Home policies. All Read more…
Article
Using the #Panic Model to Build Customer Relations
Using the “PANIC” Model to Build Customer Relations The COVID-19 pandemic has forced businesses to maintain and build relationships with consumers when their world has been upended. Businesses are now facing panic between generating sales during a period of extreme economic Read more…
Article
4-step action plan for business leaders during COVID-19
4 Step Action Plan For Business Leaders During COVID-19 The coronavirus outbreak is first and foremost a human tragedy, affecting hundreds of thousands of people. It is also having a growing impact on the global economy. This article is intended Read more…
Article
The Ultimate Work From Home Checklist
The Ultimate Work From Home Checklist “What’s the best way to work effectively from home?” This has suddenly become an urgent question as employers around the world tell staffers to work remotely to stem the spread of the new coronavirus. Read more…
⭐ Voice of Experts ⭐
Greg Savage: Recruitment Is Not Tinder. This Is Why.
VOICE OF EXPERTS Recruitment Is Not Tinder. And This Is Why. Technology and lack of skill are driving plenty of recruiters to treat recruitment like a dating app. Swipe left. Swipe right. Transactional, keyword matching, resume spamming, recruiting drones take Read more…
⭐ Voice of Experts ⭐
Jill Christensen: 6 Ways To Turn Around Employee Turnover
VOICE OF EXPERTS 6 Ways To Turn Around Employee Turnover Although many organizations are experiencing strong revenue growth, thanks to a strong global economy, they are suffering because employees are leaving in droves. Why is this happening? By the end Read more…
⭐ Voice of Experts ⭐
Jim Tincher: Why 1 in 4 of you will Lose Your Job in 2020
VOICE OF EXPERTS Why 1 in 4 of You Will Lose Your Job in 2020 Your CFO doesn’t care about your customer experience (CX) surveys. She cares about the health of the business, and it’s unlikely she sees a direct Read more…