India’s best Customer Experience Platform
Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters.
Measure customer sentiments, uncover loyalty insights, and drive growth.
India’s best Customer Experience Platform
Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters.
Drive CX Transformation
Drive CX Transformation
Reach your customers via multiple channels, devices, & regional languages.
Listen to every single customer, and respond in real-time.
Empower your team with powerful role-based dashboards and reporting.
Analyse feedback to uncover actionable insights.
Change is the only constant!
Change is the only constant!
Watch our product video teaser to get a sneak peek of the next phase of innovation on the LitmusWorld platform.
Our product advancements are set to take your Experience Management initiatives to the next level.
Trusted by 165+ brands across various industries
What is the Net Promoter® Score (NPS®)?
What is the Net Promoter® Score (NPS®)?
Net Promoter® Score (NPS®) is one of the most popular customer experience metrics used by companies around the world. Grow your business with a continuous feedback loop and enrich customer loyalty.
How ready is your organisation to achieve CX excellence?
How ready is your organisation to achieve CX excellence?
To help you assess the readiness of your CX initiatives, we have carefully designed a CX Maturity Assessment. This will help you understand where you currently are and where you want to be through our CX Maturity Roadmap guide.
A comprehensive CX platform built on our M.A.I. framework
A comprehensive CX platform built on our M.A.I. framework
MEASURE
Get a single view of what customers feel at the moment of experience in real-time.
IMPROVE
Deliver better business outcomes via transformational strategies driven by quality and quantity of customer insights.