January 2021 | LitmusWorld

21 Must-Read Customer Experience Books in 2021

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21 Must-Read CX Books for 2021

21 Must-Read Customer Experience Books in 2021 21 Must-Read Customer Experience Books in 2021 We all have heard the popular saying, “Customer is the King”, but are you aware of the best ways to enhance your customer experience? To make your existing customers your loyal customers, it is important to Read more…

By LitmusWorld, 4 years29th January 2021 ago

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Closing the customer feedback loop

Closing the customer feedback loop Dear Customer, “This call may be recorded for quality and training purposes.” “If you liked our services, please leave us a rating and a review.” “We have sent you an email for your valuable feedback.” These words have become synonymous with customer interactions these days. Read more…

By LitmusWorld, 4 years24th January 2021 ago