July 2019 | LitmusWorld

Article

Decoding Customer Centricity To Drive Digital Transformation

Decoding Customer Centricity To Drive Digital Transformation Does the term ‘Customer Centricity’ sound Greek and Latin to you? Let’s catch you up to speed! We live in a world today where we must adapt to the rapid advancements in technology in order to ensure relevance and longevity. Digital transformation is Read more…

By LitmusWorld, 5 years30th July 2019 ago

⭐ Voice of Ambassadors ⭐

Hrushikesh Kulkarni: Can Omnichannel Strategies Lead To Customer Centricity?

VOICE OF AMBASSADORS Can Omni Channel Strategies Lead To Customer Centricity? Organisational culture defined by a customer-centric approach is in a way an element of past now. Wait, what? Hold on! The idea is not to deny that a positive customer experience before and after the sales process drives repeat business, word of Read more…

By LitmusWorld, 5 years30th July 2019 ago