Webinar
Webinar: Measuring Employee Experience on a Continuous basis: The Croma Story
Webinar: Measuring Employee Experience on a Continuous basis: The Croma Story
⭐ Voice of Experts ⭐
David Beaumont: Ignoring Your Customer Drains Them
VOICE OF EXPERTS Ignoring your customer can be emotionally draining Recently, my wife and I were at a carry out food establishment. We had never been to this particular establishment before. When we walked through the door, everyone behind the counter seemed to be working, getting orders together, preparing the Read more…
⭐ Voice of Experts ⭐
Ramesh Natarajan: May the Force be with you!
VOICE OF EXPERTS May the Force be with you! What is the most powerful force sweeping organizations today? Consumer Engagement. Call it a CX platform or CEM for convenience sake, that is what enables customer engagement. What that really is, is a continuous loop of consumer co-created business improvements led Read more…
⭐ Voice of Experts ⭐
Amit S. Chakarpani: What creates your next USP?
VOICE OF EXPERTS What creates your next USP? A simple answer – ‘Customer-First’ culture! Consumers today have infinite choices in terms of products and services, instant access to information and minimal to zero commitment toward brands. These attributes coupled with the ability to often share one-off or biased feedback on Read more…